Leader Services Home WA Medicaid Reimbursement
  Tuesday, September 21, 2021
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System Requirements

WAMR supports common web browsers that are properly configured. Most of these options are enabled by default, but if you run into any problems, please check your web browser against the following directions.

Web Browsers

Microsoft Windows (8.1 or higher) Mac OS (10.13 or higher)

Settings for cookies, JavaScript, and pop-up blocking

Your web browser must be configured to accept cookies and allow JavaScript. These settings are generally enabled by default. Also, your web browser should NOT be set to cache pages (proxy servers at your school district should NOT be set to cache pages from this site). Instructions for configuring common browsers follow. If you are using third-party toolbars, or a cookie or pop-up blocking utility, check the product’s documentation to change your settings to allow cookies and pop-ups for Leaderservies.com

Microsoft Edge: Go to Settings and more (...) > Settings > Cookies and Site Permissions. Click on Cookies and Site data. Check to make sure Allow sites to save and read cookie data is enabled. Or, under Allow click Add and type https://apps.leaderservices.com/_wamr in the text field provided. Click Add again. Go back to the Settings page. Click on Javascript, and make sure Allow is enabled. Go back to Settings and click on Pop-ups and redirects. Under Allow, click Add and type https://apps.leaderservices.com/_wamr in the text field provided. Click Add again.

Cache: If you believe that Microsoft Edge is opening stale pages in WAMR, you should empty the cache. Go to Settings and more (...) > Settings > Privacy, search, and services. Under Clear browsing data, click on Choose what to clear. Choose a time range, and make sure Cookies and other site data, and Cached images and files are checked. Be aware that this will cause some sites to load a little slower next visit. This will also sign you out of some sites. Click Clear Now.

Firefox: Click Tools > Options (on a Mac, Firefox > Preferences). Click the Privacy icon in the Options dialog box. Check the Accept cookies from sites checkbox and select they expire from the Keep until dropdown menu. To enable JavaScript, click the Content Button, and check the Enable JavaScript, and Block Popup Windows. Pop-ups: Next to the Block pop-up windows item, click the Exceptions button. Type https://apps.leaderservices.com/_wamr in the text field provided. Click the Allow button. Click the Close button.

Cache: Firefox checks for the newest version of every page visited in WAMR; if you believe that Firefox is opening stale pages in WAMR, you should empty the cache. Click Tools > Options. Click the Privacy icon. Click the Clear Now... button (in the Private Data section). Make sure the Cache box is checked and click Clear Private Data Now.

Apple Safari: Click Safari > Preferences. Click the Security icon. Check the Enable Plugins and Enable JavaScript checkboxes, and under Accept Cookies, select Always or Only from sites you navigate to from the radio button group. Be sure to uncheck the Block Popups checkbox. Close the dialog box.

Cache: Safari checks for the newest version of every page visited in WAMR. There are no settings to configure for its caching process. If you believe that Safari is opening stale pages in WAMR, you should empty the cache: Click Safari > Empty Cache. Confirm the action by clicking the Empty button in the dialog box.

Firefox's Built in PDF Viewer

For those of you who use Firefox, you may have noticed that it uses its own built-in PDF viewer by default, instead of the Acrobat plugin used previously. This new viewer has caused some problems for our users when viewing and printing files generated by WAMR.

To switch back to the Acrobat plug-in, follow these steps from within Firefox:

  1. Click Options (on a Mac, click Firefox > Preferences).
  2. Click the "General" tab to the left
  3. Scroll down to "Applications". (Or search for "PDF" in the search box on the top.)
  4. In the box, find "Portable Document Format."
  5. To the right, click on "Open in Firefox" and click the down arrow that appears to the right.
  6. Select "Use other" and choose "Use Adobe Acrobat Reader"
  7. Click OK.

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The WA Medicaid Reimbursement (WAMR) application was developed by Leader Services for it's WA LEA Billing clients. 2003-2017 Leader Services, a division of LDP Inc. If you have site-related questions, please contact WAMR support or your Leader Services Account Manager. WAMR and Leader Services are trademarks of LDP Inc. All other trademarks are the property of their respective owners.